Refund policy

Our Refund Policy - Quality Crafted with Care

At MK Woodworking, we take pride in handcrafting each of our products, ensuring the highest quality and attention to detail. As a small, family-run business, we focus on making each item to order, which helps us offer you the best quality at an affordable price. Because of our commitment to creating lasting memories and keeping prices low, we currently do not accept returns or exchanges unless the item is damaged during shipping.

Why We Make Everything to Order

Creating each piece to order allows us to provide the best possible quality and personalized service. It also helps us keep prices low while maintaining the craftsmanship you expect from MK Woodworking.

Damaged Items

We understand that sometimes accidents happen during shipping. If your item arrives damaged, please follow these steps:

1. Contact Us Within 5 Days: Email us at [Insert Email] with photos of the damage to the product and packaging.
2. Include Your Order Information: Please provide your order number and the name associated with the order.
3. We'll Make It Right: Once we confirm the damage, we will send you a replacement free of charge.

We’re here to ensure you’re completely satisfied with your purchase. Thank you for supporting MK Woodworking, and we look forward to creating more beautiful pieces for you!